Questions we hear often
Tap a question to reveal the answer. If something is missing, email us and we will expand this list when it helps other visitors.
Google Ads & honesty
We do not guarantee screen-time reductions or wellbeing scores. Any paid search or display ad should match this page: same service, same geography, same contact details. GST is shown inclusive when we quote prices to consumers in New Zealand.
Do I have to throw away my television?
No. We help you schedule intentional gaps. Screens can remain in the home; we focus on sequences where they stay off for agreed windows.
Are these sessions suitable for young children?
Many households include tamariki. Materials use simple language, yet caregivers remain responsible for supervision and for judging when a child needs rest instead of another activity.
How do you price programmes?
We publish ranges before you commit. Optional add-ons, such as printed bundles shipped outside Christchurch, are listed separately without pressure. Consumer quotes include GST where we supply in trade to New Zealand households.
Will Google Ad visitors see the same offer?
Yes. Landing pages mirror the headline, price band, and inclusions from the ad creative unless we clearly disclose a variation before you pay.
Will you store recordings of my home?
We do not request video tours. If you share photos for accessibility planning, we delete them after thirty days unless you ask us to keep them longer in writing.
Can flatmates join halfway through?
Yes. We note how to onboard a new housemate without resetting the entire sequence, so the household rhythm stays coherent.
What if I disagree with a suggestion?
Skip it. Programmes are modular. Tell us what felt off via the contact form so we can learn without debate turning personal.
Quick links
Personal information is handled under the Privacy Act 2020. Read the Privacy Policy for IPPs, retention, and complaints to the Privacy Commissioner.
Accessibility goals, known limits, and alternative formats are described in our Accessibility statement.
“Curiosity beats shame. We would rather adjust a plan than pretend one size fits every flat.”